About Your Virtual Guide

LOVERS Canal Cruises now offers Your Virtual Guide on selected boats, an app on your own phone, on which you can learn all about Amsterdam while you cruise through the canals. Simply download the app, open it when you get on the boat, and whenever you come past an interesting landmark, a video about it will start to play! The videos are not here to distract you, but to point out where to look. You can see the landmark you’re sailing past on your screen, so you can recognise it in real life!

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How Your Virtual Guide works

  • Download the app in the App Store or Google Play Store
  • Open it when you get on board of your canal cruise
  • Select your language
  • Allow location access
  • Connect your headphones
  • Keep an eye on your phone 

Whenever you sail past something interesting a video will start to play automatically!

Virtual guide map

Learn about the city

Your Virtual Guide is made to make your canal cruise more interesting. Learn about Amsterdam and its history while sailing. The videos are not made to distract you, they only show the landmark or point of interest the audio is talking about when you sail past it. All videos have audio and subtitles, but please bring your own earplugs or headphones, to not bother other passengers.  If you bring headphones you can listen along to the audio, or if you forgot, you can read the subtitles on the screen.

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Use our Wi-Fi

A few of our boats are equipped with extra strong Wi-Fi for Your Virtual Guide, so you don’t have to use your mobile data to use the app. Over time more of our boats will get connected, and boats that have this network are easy to recognise. Make sure to charge your phone, and if you can, download the app before your canal cruise as well.

Want to use Your Virtual Guide on your canal cruise? Download the app for iPhone or Android in the links. 

Questions and Answers

Is there Wi-Fi on board to download the videos?

Selected boats have extra strong Wi-Fi to support Your Virtual Guide, with more boats coming soon. You will be informed if this is available on board.

Where do I download the app?

You can download the app in the App Store for iPhone and the Play Store for Android by clicking on the links, or look for Your Virtual Guide in these stores.

Will the phones of people using the app all play sound?

No, sound is turned off by default, and we ask guests their own headphones. If you don’t have headphones, you can read the subtitles in the videos instead.

How do I use Your Virtual Guide?

To use Your Virtual Guide:

  1. Download the app on the phone.
  2. Select your language of choice
  3. Turn on location access (allow location in background)
  4. Select LOVERS Canal Cruises

And your tour will start. Videos will play when you reach points of interest. You can also follow the route on the map in the application.

Will Your Virtual Guide drain my battery or mobile data?

The app is designed to use as little battery and mobile data as possible, but it will use some battery life, and when not using Wi-Fi, a few hundred megabytes of mobile data. We recommend charging your phone in advance, and not using the app on mobile data if you have a small mobile plan or don’t have roaming in the Netherlands.

Read all the FAQs